Wellness (hereinafter referred to as "the Company") highly values the protection of customers’ personal information and complies with the provisions of the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Personal Information Protection Act." Through this Privacy Policy, the Company informs you of how your personal information is collected, used, and protected.
* You have the right to refuse consent to the collection, provision, and use of personal information. However, refusal may limit membership registration or the provision of related services.
Article 1 (Purpose of Processing Personal Information)
Wellness processes personal information for the purpose of providing, managing, and operating services of its managed websites. Personal information will not be used for purposes other than those described below. In case of any changes, consent will be obtained in accordance with Article 18 of the Personal Information Protection Act.
1. Membership registration and management: Confirming membership, identity verification, membership maintenance, prevention of misuse, delivery of notices, and handling complaints.
2. Handling complaints: Verifying identity, confirming complaint details, contacting for fact-checking, and notifying results.
3. Provision of goods or services: Providing services, sending contracts or invoices, content delivery, identity verification, and payment/settlement.
4. Marketing and advertising: Developing new services/products, providing customized services, delivering event and promotional information, providing demographic-based services and ads, checking service effectiveness, tracking usage frequency, and analyzing statistics.
Article 2 (Retention and Use Period of Personal Information)
Wellness retains and uses personal information only within the retention/use period agreed by the data subject or prescribed by law.
Retention periods are as follows:
① Records on collection, processing, and use of credit information: 3 years
② Records on consumer complaints/dispute handling: 3 years
③ Records on payment and supply of goods: 5 years
④ Records on display/advertising: 6 months
Article 3 (Provision of Personal Information to Third Parties)
1. Wellness only provides personal information within the scope specified in Article 1 and only to third parties when permitted by the Personal Information Protection Act, such as with consent or legal obligations.
2. Details of provision:
- Recipients: NHN KCP
- Purpose: Payment processing and settlement, prevention of fraudulent transactions
- Retention/use period: 5 years (in accordance with related laws)
Article 4 (Outsourcing of Personal Information Processing)
1. Wellness outsources tasks for efficiency:
- Contractor: NHN KCP
- Task: Payment gateway services (credit card, account transfer, virtual account, mobile payment, etc.)
- Period: Retention in accordance with statutory requirements
2. Contracts include obligations to protect personal data, restrictions on subcontracting, supervision, and liability for damages.
3. Any changes to outsourcing will be disclosed in this Privacy Policy.
Article 5 (Rights of Users and Legal Representatives)
Users and legal representatives may access, correct, delete, or request suspension of personal information at any time. Requests can be made in writing, by phone, or email, and will be handled without delay.
Article 6 (Items of Personal Information Processed)
Collected items include:
- Required: Name, email, phone number, address, login ID, payment details
- Optional: Service usage records, cookies, IP address
Article 7 (Destruction of Personal Information)
Personal information is immediately destroyed once the purpose is fulfilled, unless retention is required by law. Paper records are shredded/incinerated, and electronic files are deleted using irreversible methods.
Article 8 (Measures for Ensuring Security of Personal Information)
The Company takes the following measures:
- Administrative: internal management plans, regular training
- Technical: access controls, encryption, anti-virus, security monitoring
- Physical: restricted access to data storage
Article 9 (Use of Cookies)
Cookies may be used to provide customized services. Users may refuse cookies by adjusting browser settings, but some services may be limited.
Article 10 (Privacy Officer)
The Company designates a Privacy Officer as below:
▶ Privacy Officer
Name: [Responsible Person]
Position: [Title]
Contact: [Phone], [Email]
▶ Department in charge
Department: [Dept. Name]
Staff: [Contact Person]
Contact: [Phone], [Email]
Article 11 (Remedies for Rights Infringement)
You may contact the Personal Information Dispute Mediation Committee, Korea Internet & Security Agency (KISA), or the Personal Information Protection Commission for remedies.
Article 12 (Link to External Sites)
This website may contain links to other sites. The Company is not responsible for the privacy practices of external sites.
Article 13 (Changes to Privacy Policy)
This Privacy Policy is effective as of October 2, 2025.